Speech by Chief Minister of Penang During The Signing Ceremony for Agreements between PDC, Temasek and EDIS

Posted in Dari Meja Ketua Menteri


Speech by Chief Minister of Penang 

During The Signing Ceremony for Agreements 

between PDC, Temasek and EDIS 

31 July 2015 

Bilik Gerakan, Level 28, Komtar


Following the signing of the RM3 billion Joint-Venture agreement between Sime Darby Bhd and PDC to build a SME International Park, there is another national government owned company investing in Penang.

I wish to congratulate PDC, Temasek and EDIS on this auspicious occasion of the signing ceremony for the Agreements between PDC, Temasek and EDIS for the development of the RM 1.3 billion BPO Prime Project at Bandar Bayan Baru, Penang.

The Agreements to be signed today are:

i.JV Agreement for BPO Prime Project 

(PDC and Temasek) 

ii.Management Services Agreement

(BPO Premier Sdn Bhd and Symbiosis Ventures Management Sdn Bhd)

iii.Investment Promotion Services Agreement 

(BPO Premier Sdn Bhd and Symbiosis Ventures Management Sdn Bhd)

This BPO Prime Project represents a new milestone for Penang as it signifies an international collaboration between PDC, the premier development agency of the State Government of Penang;Temasek, an investment company based in Singapore with a S$266 billion investment portfolio as at 31 March 2015, mainly in Singapore and Asia. EDIS is a company headquartered in Singapore with offices in Germany and the USA spearheaded by Mr Philip Yeo, one of the Singapore’s foremost economic architects.

This collaboration is indeed testimony of the confidence and trust that the international business community have in the future of Penang – in terms of its good corporate governance, business prospects and availability of world- class human talent. 

This BPO Prime project is located on 6.8 acres of land, on which the PDC Office presently sits. BPO Prime will represent the prime business hub in Malaysia‘s Multimedia Super-Corridor (MSC) at Penang Cyber City 1, Bayan Lepas, with a Gross Development Value (GDV) of RM1.3 billion, and Gross Floor Area (GFA) of minimum 1.6 million sq ft. The timeline for construction/completion is from 2016 - 2019.

There is a shortage of Grade A office space for SSO and BPOs. When we first launched Penang as a BPO hub in line with the prediction of Penang as one of the 31 BPO hubs of the future, we did not expect the strong response from the services sector. Apart from local Multi National Corporations already setting up their manufacturing companies here in Penang, we have new entries filling up our Grade A office space such as Air Asia, Wilmar, Dell, Motorola, IHS Inc, First Solar, Toll Global Forwarding, JED ( subsidiary of Jurong Shipyard), EG R&D and most recently, Osram. For instance, Citigroup, the global financial services giant, has its Citigroup Global Financial Credit Transaction Services centre in Penang, employing more than 1,000 local employees who processes an annual volume of 25 million transactions worth USD6 trillion. If Citigroup can have a 24 hours global services centre in Penang, clearly we have the capacity, capability and human talent to be a BPO hub. 

The SSO sector has achieved rapid growth over the years; the revenue has doubled from RM 6.39 billion in 2009 to RM 12.79 billion in 2013. Malaysia has consecutively been ranked the world's 3rd SSO destination by the global management consulting firm AT Kearney since 2004, after India and China. The MSC Malaysia SSO cluster contributed RM5.8 billion to the nation's GDP in 2012, up 32% from 2011. In Penang alone, the cumulative investments for SSO companies with MSC status between the years 2009 until 2014 have reached RM 4.073 billion. Penang’s SSO is providing more than 8,000 high income jobs to locals and serving both regional and global markets. These numbers are expected to increase by 60% in the next three years.

Ladies and Gentlemen, 

The State Government and PDC’s Industry Vision is to enhance the 3rd wave of development in the State of Penang in the services sector, encompassing SSO, BPO, Research & Development (R+D), Design & Development (D+D) in ICT, advance manufacturing and life sciences. In other words the key thrust is to achieve convergence in the manufacturing, services and public sector. New industries and sectors will be established to create synergies. 

I am therefore pleased to note that BPO Prime will provide the catalyst for the following benefits in Penang’s industrial transformation:

  • Create new cluster economic development in BPO, KPO (Knowledge Process Outsourcing & ITO (Information Technology Outsourcing).

- Home to multinational companies especially Fortune Global 500 companies as well as local tech companies.

  • Estimated job creation of 4,000 high income and quality jobs.

  • Provision of world class environment and ecosystem to attract investments from global companies

BPO Prime’s high value added services hub will include customer operations, data processing, back office administration, accounting, technical support, transcription, software development, IT consultancy and disaster recovery services. 

The BPO Prime will ensure progress on all 3 fronts i.e. economic vibrancy, liveability and sustainability, and social development. Hence a major social environmental spill over of the projects is that it will accelerate Penang to become a balanced society that will nurture world class ideas, provide impetus for public private sector participation and investment and to provide the necessary public infrastructure to ensure enhancement of social welfare.

In conclusion, I wish to reiterate that the State Government’s vision is for Penang to once again be a regional hub that will build, upgrade, attract and retain international talent. 

Penang can only do this by becoming an international and intelligent State – one that educates and nurtures talent; one that promotes and rewards diligence, expertise and entrepreneurship; one that is liveable by being clean, green, safe and healthy; and one that practices integrity, justice and people-centric governance.

This BPO Prime project, with collaboration from Temasek and EDIS will be an important benchmark and an important step towards attracting world class investors to Penang. 

Thank you.









(首要商业处理外包中心有限公司BPO Premier Sdn Bhd  Symbiosis Ventures Management Sdn Bhd)


(首要商业处理外包中心有限公司BPO Premier Sdn Bhd and Symbiosis Ventures Management Sdn Bhd)



首要商业处理外包中心计划(BPO Prime)坐落在如今槟州发展机构占地6.8英亩的原址。BPO Prime将代表槟城作为大马多媒体走廊的槟城枢纽,成为总发展价值高达13亿令吉的槟州网络城,总楼层面积至少160万平方尺,预计2016年动工,2019年竣工。

槟城能提供共享服务外包及商业处理外包的A级办公空间短缺,因此,当我们基于被国际媒体推选为未来世界31个商业处理外包中心,而推展槟城商业处理外包计划的时候,没有预料到服务领域的反应如此热烈。除了早在槟城投资设厂的原有跨国企业,我们也招来了新成员如亚航、丰益国际(Wilmar)、戴尔、摩托罗拉、IHS Inc公司,第一太阳能、拓领环球运输、JED船务、EG R&D及最近的奥斯朗进驻槟城的A级办公空间。较早前,全球金融服务业巨擎花旗集团在槟城设立花旗集团全球金融交易服务中心,聘请了超过1000名本地员工,每年处理2500万笔高达6兆美元的交易量。若花旗集团能在槟城设立24小时的全球服务中心,很明显的槟城拥有空间、能力及人才成为商业处理外包中心。

共享服务外包领域近年来急剧成长,从2009年的63亿9000万令吉,成长至2013年的127亿9000万令吉。自2004年,大马被科尔尼咨询公司AT Kearney列为全球第三大共享服务外包的地点,只排在印度与中国之后。多媒体走廊的共享服务外包圈在2012年为国家生产总值贡献了58亿令吉,比2011年提升了32%。单单在槟城拥有大马多媒体走廊地位的共享服务外包公司,从2009年至2014年累计投资了40亿7300万令吉。槟城的共享复务外包领域提供了本地人8000个高薪工作,为区域市场与全球市场服务。这些数据预料在这3年内增加60


BPO Prime 将成为槟城工业转型的催化剂:

  • 创造以商业处理外包、知识处理外包及资讯处理外包为首的新经济发展圈。

- 成为全球财富500强跨国公司及本地公司的家

  • 预计将创造4000个高薪及高质的工作。

  • 提供世界级的投资环境及生态,吸引全球的公司到来投资。

BPO Prime’s 的高附加价值服务包括了客户营运、讯息处理、后勤管理、会计账目、技术支援、转录服务、软件发展、资科顾问及灾害复原服务。

BPO Prime 将确保经济活络、宜居及永续,还有社会发展,由此推展开来,槟城将整合为一个平衡社会发展的地方,成为孕育世界级点子、公私领域、投资的原动力,并提供必要的公共设施,确保社会福利能更完善。



这项与淡马锡及新加坡经济创意发展局合作的BPO Prime计划将成为重要的指标,也是吸引更多世界级投资者到槟城的重要下一步。




Posted in Dari Meja Ketua Menteri

Teks Ucapan Ketua Menteri Pulau Pinang 

Sempena Majlis Perasmian Penghawa Dingin 





Selamat petang dan salam sejahtera.


Terlebih dahulu saya ingin merakamkan rasa bersyukur kerana kita dapat bersama-sama dalam kemeriahan Hari Raya Aidil Fitri pada hari ini dan seterusnya merasmikan Penghawa Dingin Dewan Serbaguna, Balai Rakyat Batu Lanchang ini. 


Saya dengan sukacita ingin merakamkan ucapan syabas dan tahniah kepada ADUN Batu Lanchang YB Law Heng Kiang dan pihak MBPP kerana komited bagi meningkatkan taraf kemudahan yang sedia ada ke arah membantu rakyat Negeri Pulau Pinang menikmati prasarana yang berkualiti dan selesa.


Balai Rakyat ini dibuka secara rasminya pada 30 Julai 1986. Balai rakyat ini dilengkapi dengan komponen-komponen iaitu, sebuah Dewan Serbaguna untuk pelbagai aktiviti terutama mengadakan majlis perkahwinan, Jamuan Makan, Ceramah, acara sukan badminton, floorball, senamrobik dan  seni mempertahankan diri.


Di samping itu Balai Rakyat ini juga mempunyai sebuah perpustakaan Komuniti yang selesa di mana ramai pelajar terutama di kawasan ini dan orang awam dapat mentelaah buku di perpustakaan ini.  Balai Rakyat ini juga dilengkapi dengan sebuah bilik mesyuarat yang dapat digunakan oleh orang awam bagi mengadakan mesyuarat dan menjadi pusat aktiviti sosial yang selesa.


Balai Rakyat ini juga dilengkapi dengan sebuah bilik Surau yang dapat digunakan oleh saudara-saudari yang beragama Islam bagi menunaikan solat. Terdapat juga sebuah tandas lelaki dan sebuah tandas perempuan.  Bagi tujuan riadah dan sukan pula,  terdapat tiga gelanggang badminton dan juga ruang legar yang luas demi keselesaan para pengunjung.


Matlamat Kerajaan Negeri dan Majlis Bandaraya Pulau Pinang adalah menyalurkan perkhidmatan dan kemudahan rekreasi serta prasarana yang berkualiti dengan mengenakan bayaran yang amat berpatutan. Kadar Sewaan yang di kenakan untuk kegunaan Dewan Balai Rakyat ini adalah  hanya  RM230.00 untuk kegunaan selama 7 jam, dan RM20.00 dikenakan bagi tambahan masa sejam. Kini Balai Rakyat yang dilengkapi dengan penghawa dingin ini dikenakan sewa sebanyak RM460.00 bagi kegunaan selama 7 jam dan tambahan setiap jam dikenakan bayaran sebanyak RM40.00.  Bagi kegunaan gelanggang badminton pula bayaran sebanyak RM7.00 dikenakan untuk setiap jam dan untuk kegunaan ruang legar pula dikenakan RM2.00 sehari.


Kerja-Kerja naiktaraf dan penyelenggaraan yang telah dijalankan adalah  pemasangan lif pada tahun 2013 dengan kos sebanyak RM399,999.50 dan pemasangan alat penghawa dingin pada tahun 2014 dengan kos sebanyak RM428,940.00

Inisiatif ini akan terus dijalankan oleh Majlis Bandaraya Pulau Pinang dengan pelaksanaan projek naiktaraf kompleks pasar dan makanan secara berperingkat-peringkat bagi memastikan kemudahan prasarana yang berkualiti disediakan dengan perkembangan semasa.


Tuan-tuan dan Puan-puan sekalian,


Dalam usaha memastikan Negeri Pulau Pinang telah memimpin dalam semua aspek, kita memerlukan kemudahan infrastruktur yang serba lengkap dan dinaiktaraf dari masa ke semasa.


Dengan kata-kata itu, saya merasmikan Penghawa Dingin Dewan Balai Rakyat Batu Lanchang.


Sekian, terima kasih.


Press Statement By Penang Chief Minister Lim Guan Eng In Komtar, George Town On 25.7.2015

Posted in Dari Meja Ketua Menteri

Press Statement By Penang Chief Minister Lim Guan Eng In Komtar, George Town On 25.7.2015.

Suspending The Edge Weekly And The Edge Financial Daily For Exposing The RM42 Billion 1MDB Financial Scandal Signals That ‎Malaysia Is Moving Back To the Dark Ages Of Oppression, Corruption And Entitlement Instead Of Looking Towards A Brighter TomorrowOf Freedom, Transparency And Accountability.


The Home Ministry’s 3-months suspension of The Edge Weekly and The Edge Financial Daily for exposing the RM42 Billion 1MDB financial scandal signals that ‎Malaysia is moving back to the dark ages of oppression, corruption and entitlement instead of looking towards a brighter tomorrow of freedom, transparency and accountability. Not just human rights and media activists have condemned such draconian measures, even former Prime Minister Tun Dr Mahathir Mohamad, prominent businessman like Air Asia boss, Tan Sri Tony Fernandes, and CIMB Chairman Datuk Seri Nazir Razak, the brother of Prime Minister Datuk Seri Najib Razak, have condemned such suspension.


Nazir even called the publications a pillar of the business community that had played a big role in keeping the public "informed, honest and competitive". However Nazir is correct in stressing that legal action for defamation should be taken in court if there is wrong or false reporting. 


The Home Ministry said that the publications' coverage of 1MDB was "prejudicial or likely to be prejudicial to public order, security or likely to alarm public opinion or is likely to be prejudicial to public and national interest". Clearly publishing exposes of questionable financial misconduct is unacceptable as compared to covering up or not highlighting scandalous conduct as in 1MDB financial scandal.


If exposing financial scandal and wrongdoing is wrong and merited closure of these publications, then the Washington Post would have been closed by the US government for exposing the Watergate scandal that brought down President Nixon. Instead both the papers and the journalists exposing the scandal were lionized and feted as heroes for press freedom and patriots of the country.


Similarly both publications should be lionized and not punished for daring to expose the 1MDB financial scandal based on documentation that other BN-controlled media dare not do.


Both the Penang state government and the DAP wishes to condemn this suspension that is not only undemocratic but serves to unravel and reverse any gains achieved in fighting corruption and improving our standing with the Transparency International’s Corruption Perception Index. For failing to stand up for a full accounting and demand action against wrongdoers in the 1MDB scandal, Ministers in the Prime Minister’s Department Datuk Paul Low and Datuk Seri Idris Jala should resign to salvage their tattered reputation for not daring to demand that the Prime Minister take leave in the midst of investigations over The Wall Street Journal’s allegations of USD700 million deposited in Datuk Seri Najib’s personal bank account.


The Home Ministry should reverse their ban of both publications immediately. Paul Low should also be condemned for failing to uphold the standards of transparency he had advocated when he was Transparency International Malaysia President. Are the perks and privileges of Ministerial office so prized that he is willing to trade in his honour and dignity?  





吊销揭发一马发展有限公司420亿令吉财务丑闻的The Edge周刊》及《The Edge 财经日报》,显示马来西亚回到遭压逼、腐败及霸权的黑暗时代,而不是迈向更自由、透明及问责制的更美好的明天。


内政部吊销揭发一马发展有限公司420亿令吉财务丑闻的《The Edge 周刊》及《The Edge 财经日报》3个月的出版准证,显示马来西亚回到遭压逼、腐败及霸权的黑暗时代,而不是迈向更自由、透明及问责制的更美好的明天。政府此举不只遭人权分子及媒体人严厉谴责,连前首相敦马哈迪医生、著名商人如亚洲航空老板丹斯里东尼费南德斯、首相胞弟兼土著联昌银行主席拿督斯里纳西尔拉萨也谴责这项吊销行动。















Speech by the Chief Minister of Penang at Penang Bon Odori 2015

Posted in Dari Meja Ketua Menteri


Penang Bon Odori 2015 @ Esplanade, Penang

(25 July 2015)

Speech by the Chief Minister of Penang, YAB Tuan Lim Guan Eng


Good evening and Salam Bersih,


I am very happy and proud to be here tonight to celebrate Penang’s most anticipated Japanese cultural festival, Penang Bon Odori Festival 2015! Congratulation for the 17th anniversary of Penang Bon Odori festival full of savory Japanese and local delicacies, exotic performances and exciting games. 


Ladies and gentlemen,


Bon Odori is a traditional and merry Japanese festival that is celebrated with dance and lively drums performance to welcome the homecoming of ancestral spirits. This festival is a Japanese  observance that honours the spirit of ancestors, who return once a year to visit their families. The carnival-like atmosphere at Esplanade is made ever merrier with stalls selling a variety of local and Japanese food, firework displays, Japanese souvenirs, lively performances and games. 


Penang is now a top destination in terms of tourism and there was a 20% increase in tourists during the Hari Raya Aldilfitri holidays. We have brought in cultural and entertainment events from different countries to showcase to the people of Penang including ‘Asia’s 1st Transformers Street Art’ with the 9 meter Optimus Prime & 6 meter Bumblebee replicas together becoming Penangites standing on guard at the Esplanade. This is your chance to see OptimusPrime and Bumblebee becoming Penang-lang (Penangites in Hokkien dialect) and the Transformers street art with today’s Penang Bon Odori festival.


Ladies and gentlemen,


Penang and George Town welcomes all Japanese friends and we are proud that the member of Japanese residents have increased from 1,500 when we took over the reins of government in 2008 to 2,700 today. This is a vote of confidence of not only our Japanese friends but also local Penangites who are happy in this happening city that is clean, green, safe and healthy.